Category: 05. Meta

Check out the main limitations of the WhatsApp in Zenvia Conversion. Message Templates in Zenvia Conversion Due to the use of the WhatsApp Business API, WhatsApp and Facebook Messenger message templates are the only way for your company to initiate conversations, as long as the contact has not writ

From your website, newsletters, or other channels, you can use the URL shortener from Meta (Instagram) to redirect clients to a conversation in your instagram. When a client starts a new conversation or continues an existing conversation with your Instagram account, using an ig.me link, the client w

Why is it limited when I can start a conversation? What are the costs of using the Facebook API? Just like WhatsApp, using the integration with Facebook Messenger has a variable login cost, which will be added to the plan you have contracted with Zenvia Conversion.   Why are Zenvia Conversion sess

Learn how you can send your Facebook product catalog via WhatsApp Create a Catalog 1 - Access your Commerce Manager page in your Facebook Business Manager (https://business.facebook.com/commerce/) and press on “Add a Catalog”:   2 - Setup your catalog configuration and rename it to your company n

The green badge on WhatsApp is a validation of your company's authenticity in the eyes of your customers. Its primary benefit is to provide increased security and trust in your interactions.  To obtain this verification badge, it's essential to meet specific requirements. Learn about these requireme

Learn how you can make your customers contact you through a link or QR Code

Like WhatsApp, using the integration with Instagram Messages has a variable cost that will be added to your plan in Zenvia Conversion. Why Use Sessions in Zenvia Conversion? The Facebook API offers several benefits for companies, mainly by enhancing the handling of inquiries through complementary t

Respond to customers who contact you via Facebook Messenger Zenvia Conversion allows you to respond to customers who contact you through your Facebook page or your Messenger Ads. In this way, you will have access to one of the most commonly used messaging platforms in the world. To activate this i

Discover how to create message templates for WhatsApp and optimize your communications in Zenvia Conversion

Understand why it's important to create a Facebook Business Manager.  Facebook's Manager is an indispensable tool for your business. It has many benefits, including the ability to: Manage multiple Facebook accounts and pages from the same platform; Authorize different permission levels in accord