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Configurações gerais do atendimento comercial
Important: Before following the instructions, confirm that this feature is available for your access profile.In Zenvia Customer Cloud, you can customize how commercial service works — from the team's working hours to how conversations are distributed. The settings configured in this area directly im
Why is my billing split between VAS and Licensing?
La división de su cobro entre Licenciamiento de Software y SVA (Servicio de Valor Agregado) se realiza por motivos fiscales. La suma de ambos montos corresponde exactamente al total de su plan; no se trata de un cobro duplicado.
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Licenciamiento de SoftwareSe refiere al uso de