01. Text Message: Adding Content in the Chatbot
In Zenvia Customer Cloud, the Text Message feature is crucial in the chatbot as it allows you to initiate interaction with your user. For example, you can start with a welcome message, then proceed to ask your customer what they desire, and so forth.
This feature enables the communication you need w
02. Send File through the Chatbot
The Send File feature allows the chatbot to send images or documents to users during the conversation.
This content is useful for situations like sending a duplicate invoice, product manuals, or other necessary documents.
How to configure the Send File feature Choose the chatbot you want to add the