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How to integrate Facebook Ads with my WhatsApp line
1 min
Created by KM on 3/23/2023 1:48 PM
Updated by Maria Malheiro on 6/25/2025 5:20 PM
Use this tool if you want to centralize all your communications in WhatsApp
 

This process just takes a few simple steps, do this so that messages get to your agents:

1 - Go to business.facebook.com then select your business and the corresponding ad account.]

2 - In the Campaigns tab, click Create:
3 - Select the campaign objective Traffic:

4 - You'll see the settings options below. Click Continue:

5 - In the Traffic section select WhatsApp and your page. You will need to be a page administrator to continue:
6 - To complete the process, add the phone number you use with Zenvia Conversion, including the area code. For Buenos Aires, Argentine, it would be 9-11-xxxxxxxx.

7 - You'll receive a code at that WhatsApp number that you'll need to enter in the following screen:

8 - Click Send and you're all set! Your WhatsApp number is now integrated with Facebook.