Integrations in Zenvia Customer Cloud allow you to connect your account with external platforms, facilitating the sharing of information between systems and expanding the available features.
For example, by connecting Omie, a business management software, contact information is automatically synchronized with our database, making customer management easier.
⚠️ Attention: Integrations are only available for users with the Viewer or Admin profiles and the Specialist, Expert, Professional, and Enterprise plans.
Available Integrations
1. System Integrations
These integrations allow automatic synchronization of important data such as contacts, products, and transactions, optimizing data management and operational processes:
💡 Tip: Curious about Systems, their purposes, and use cases? Visit the article Systems in Zenvia Customer Cloud to learn more.
2. Integrations with Marketing and Automation Tools
- Facebook Leads: Automates the collection of leads generated through Facebook forms, facilitating marketing campaigns and tracking potential customers.
- Google Sheets: Allows you to synchronize and share data directly with spreadsheets, optimizing analysis and organization of information.
- Mailchimp: Integrates email marketing campaigns, connecting data to nurture leads and enhance communication strategies.
How Integrations Work
Before setting up an integration, make sure that:
- You have an active account on the external platform you want to connect.
- The connection process requires logging into both platforms and authorizing information sharing between them.
How to Set Up an Integration
- Access the side menu Settings > Integrations.
- Find the desired integration and click Integrate to open the details page.
- Follow the specific instructions for the integration. Check the corresponding documentation listed above.