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04. Integrate Mailchimp with Zenvia Customer Cloud
2 min
Created by Leonora Alves on 8/15/2024 5:12 PM
Updated by Leonora Alves on 11/6/2024 5:32 PM

Mailchimp is an email marketing tool that simplifies the creation, sending, and tracking of email campaigns. With the integration, you can export your contacts and create email campaigns using the contacts that are already in Zenvia Customer Cloud.

⚠️ Attention: This integration is available only for users with Viewer, Operator or Admin profiles and for the Specialist, Expert, Professional, and Enterprise plans.

To get started, you need to have a Mailchimp account.

Connect your Mailchimp account to Zenvia Customer Cloud

In Zenvia Customer Cloud:

  1. In Zenvia Customer Cloud, access the side menu Settings > Integrations;

  2. Search for Mailchimp and click on Integrate;

  3. Access your Mailchimp account to generate the integration access key.

In your Mailchimp account:

  1. Click on the profile icon and select Profile;

  2. Go to Extras > API Keys and click on Create a Key;

  3. Name the key to facilitate identification;

  4. Click Generate Key and copy the generated key. Remember to save it in a secure location;

  5. Click Done.

💡 Tip: For more information about the authentication token, visit About API Keys.

Back in Zenvia Customer Cloud:

  1. In the indicated field, paste the access key and click Continue;

  2. Enter your Mailchimp credentials and confirm the permissions by clicking Allow.

Done! The integration has been successfully completed. Now, you can export your data to create a Mailchimp campaign:

  1. Access Contacts > Contact Base > My Contact Exports in Zenvia Customer Cloud;

  2. Follow the steps provided to select and export the desired information to create Mailchimp campaigns.