04. Building a blank chatbot
The option to create a blank chatbot offers total freedom to define the conversational flow exactly as you want.
Starting from scratch, you have full control to determine each step and interaction, tailoring the chatbot to the specific needs of your project.
This approach is recommended for users wh
03. Building a chatbot using a model
Using a model, you can simplify the process of creating a chatbot and build it more practically.
These templates function as pre-configured structures that already include the main conversational flows and features you need, such as FAQs, Appointments, and Surveys.
Use a model
Templates allow you to
02. Building a chatbot with the Construction assistant
If you prefer a more guided approach to creating a chatbot, the Construction Assistant is the ideal solution.
It uses Artificial Intelligence (AI) to automatically create conversation flows, allowing you to focus only on adjusting the necessary details for your reality.
With this format, you can cre
01. Choosing the format for creating a flow chatbot
The flow chatbot allows you to automate communication with your users, guiding them through a series of predefined steps. These steps can range from a simple welcome message to collecting information such as an email or phone number. By defining a flow, you create a clear and logical path for the us
05. Sending the bot conversation to a human agent
In this article, you will learn how to configure the transfer of a chatbot conversation to a human agent.
This process ensures that the customer receives the necessary support, even when the chatbot is not able to resolve the request on its own.
In this article:
Creating the Transfer Block
Identify