04. Add Skill to the Chatbot
The Skills screen allows you to specialize a particular action for your chatbot, improving the user experience with more detailed responses.
To understand its function in practice, suppose you have a general knowledge base covering a variety of topics about your company. Also imagine that your cus
03. Managing Chatbot Content on the Knowledge
The Knowledge screen is the repository of the content that the chatbot uses to provide answers to users. This is where you determine which content your Chatbot should consult during conversations. It can serve two functions:
Generate answers during the chats: The chatbot consults this content to pro
02. Create and adjust the personality traits
The Personality traits screen allows you to create and adjust the characteristics of your chatbot. Here, you can define the following aspects to guide its behavior:
Purpose: Determine who the chatbot is and its main functions.
Behavior: Establish how the chatbot should interact with users, includin
01. Overview of the Generative AI Chatbot
With the Generative AI Chatbot, you can include a personalized chat experience on your company's website or channels like WhatsApp Business without writing a single line of code.
Whether you aim to provide customer support, facilitate sales, or collect feedback, this type of Chatbot allows you to ea