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05. Latest executions the expert agent
1 min
Created by Karine Moreira on 12/12/2024 10:51 AM
Updated by Karine Moreira on 1/31/2025 3:57 PM

This section is located at the bottom of the automation creation screen. Here, you can view a complete breakdown of executions and export a report on the last 10 automation executions.

To access this feature, go to Zenvia Customer Cloud > Experts agents Create new expert agent> Latest executions section.


Check out the available fields below:

  • Execution ID: The identification number of the execution.

  • Date: The day of the last execution.

  • Channel: Indicates the channel used (WhatsApp, SMS, or Email).

  • Message status: Sent or Not Sent.

  • Details: Displays a message, for example, if there was an error.

  • Contact: Name of the contact.

By clicking the Export report button, you can download the information in CSV format.

Done! Report exported and information ready for analysis!

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